Terms of service

 

General terms and conditions of J&MX Collab


§1 Validity towards entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text


(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop https://jmx-collab.com.

(2) If the contract is concluded, the contract comes with it

J&MX Collab
Bernhard Schaefer
Gerhart-Hauptmann-Str.33
D-86199 Augsburg

conditions.

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the “Add to cart/Buy with PayPal” button
3) Checking the information in the shopping cart
4) Press the “Check out/PayPal” button
5) Enter personal information, address, shipping method and payment method
6) Check the goods and the data entered again using the “Check order/Pay with PayPal” button.
7) Binding dispatch of the order by clicking the “Pay now” button

Before the order is bindingly sent, the consumer can go back to the website on which the customer's information is recorded and correct input errors by pressing the "Back" button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email. You can view the terms and conditions at any time at https://jmx-collab.com/policies/. You can view your past orders in our customer area under Order History.

§3 Prices, shipping costs, payment, due date

(1) The prices stated include statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of paying by direct debit, PayPal, credit card (Visa, Mastercard, American Express).


§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate dispatch. Delivery takes place within 5 working days at the latest. In the case of payment in advance, the deadline for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold, even in the case of a mail order purchase, only passes to the buyer when the item is handed over to the buyer.



§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.


§6 Right of revocation of the customer as a consumer:

Right of revocation of consumer

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:


Right of revocation

You have the right to withdraw from this contract within thirty days without giving any reason.

The cancellation period is thirty days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us
   J&MX Collab
   Bernhard Schaefer
   Gerhart-Hauptmann-Str.33
   D-86199 Augsburg
   Email: info@jmx-collab.com
   Phone: +49 160 5056738
by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to do soTo revoke the contract, inform. You can use the attached sample cancellation form, although this is not mandatory.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

End of revocation

§7 Cancellation form

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)
At :
J&MX Collab
Bernhard Schaefer
Gerhart-Hauptmann-Str.33
D-86199 Augsburg
Email info@jmx-collab.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only for paper notification)

__________________

Date

__________________

(*) Delete what is not applicable.


§8 Warranty for material defects

J&MX Collab is liable for material defects in accordance with the applicable legal regulations, in particular §§ 434 ff BGB.

§9 Dispute resolution

The EU Commission has created an Internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: https://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

§10 Contract language

Only German and English are available as the contract language.

§11 Customer service

Our customer service team is available to answer questions, complaints and objections on weekdays from 8:00 a.m. to 10:00 p.m. and on weekends from 10:00 a.m. to 11:00 p.m

   Phone: +49 160 5056738
   Email: info@jmx-collab.com
   via integrated chat function on the website

available.



Status of the terms and conditions as of February 18, 2024

 

 

 

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