Shipping policy

The following conditions apply:

Delivery is made by DPD domestically (Germany) and to the following countries (EU):

Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

 

Shipping costs

Domestic deliveries (Germany) by DPD:

We calculate the shipping costs per order as follows:

  • DPD Predict up to 31,5kg: 5€
  • DPD Express up to 31,5kg: 15€

Delivery to the above countries (EU) by DPD:

We calculate the shipping costs per order as follows:

  • DPD Predict up to 15kg: depending on the country
  • DPD Predict up to 31.5kg: depending on the country

Provision of digital content:

There are no shipping costs for digital content (data created and provided in digital form).

Digital content is provided to you via a link provided via email.
This email with access data to provide the digital content will be sent within 12 hours of the conclusion of the contract (if an advance payment has been agreed, after the time of your payment instruction).


Delivery times

Unless another deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1-3 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays and for Express shipping for Saturdays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

 

 Status of the shipping policy as of April 16, 2024